Return Policy
Return Policy
Flavofbr products are fresh, handmade, and free of artificial preservatives — which means we handle returns differently from a typical retail product.
No General Returns on Food Items
Because our sweets and staples are perishable and made fresh to order, we are unable to accept returns simply due to change of mind, taste preference, or quantity ordered incorrectly by mistake.
When We Will Replace Your Order
We will happily arrange a free replacement (or refund, at our discretion) if:
- Your order arrives damaged in transit
- You received the wrong item(s)
- Your order arrives spoiled or unfit for consumption on delivery
How to Report an Issue
Please contact us within 48 hours of delivery with:
- Your order number
- Clear photos of the product and packaging as received
Reach out via our Contact page, and our team will review and resolve it quickly.
Sattu, Spices & Other Shelf-Stable Items
The same damaged/wrong-item/quality conditions apply. Please check packaging on arrival and report any issues within 48 hours.