Shipping policy

Welcome to Flavofbr! We ensure that every product is prepared, packed, and delivered with the utmost care, freshness, and hygiene.

1. Order Processing

  • Freshness First: Because our products are homemade and freshly prepared, orders are usually processed Next days after successful payment confirmation.

  • Weekends & Holidays: Orders placed on weekends or public holidays will be processed on the next working day.

  • High Demand: Slight delays may occur during peak periods, as we do not compromise on preparation quality.

2. Shipping Locations & Serviceability

We deliver across most pincodes in India. You can verify if your location is serviceable by entering your pincode at checkout.

Note: Delivery availability may vary depending on courier service coverage in certain remote or rural areas.

3. Delivery Timeline

Estimated delivery times begin after your order has been dispatched:

Location Estimated Delivery Time
Metro Cities 1–2 business days
Other Cities & Towns 3–5 business days
Remote Areas 5–7 business days

Please note that these timelines are estimates and may vary due to logistics, weather conditions, or unforeseen circumstances.

4. Shipping Charges

  • Shipping charges (if applicable) will be clearly displayed at checkout before you make a payment.

  • We may offer free shipping promotions or free delivery on minimum order values, which will be highlighted on our website.

5. Order Tracking

Once your order is handed over to our courier partner:

  • You will receive a confirmation message via email or SMS or WhatsApp.

  • Tracking details and a link will be shared so you can monitor your shipment's journey in real-time.

6. Delivery Attempts & Info Accuracy

  • Delivery Attempts: Our courier partners will attempt delivery at the provided shipping address. If delivery fails due to customer unavailability, refusal, or an incorrect address, re-shipping charges may apply to send the order again.

  • Accuracy: Customers must provide accurate and complete shipping details. Flavofbr is not responsible for delivery failures caused by incorrect or incomplete addresses.

7. Packaging, Freshness & Product Safety

We use specialized, secure transit packaging to ensure your food items arrive fresh, hygienic, and structurally intact.

  • Damaged on Arrival: If the package appears visibly tampered with or heavily damaged at the time of delivery, please refuse delivery and contact us immediately.

  • Internal Damage: If you discover a broken seal or damaged item after opening the package, take a photograph immediately and reach out to our support team with proof for a resolution.

8. Delays Beyond Our Control

While we strive to deliver every order on time, Flavofbr shall not be liable for delays caused by circumstances beyond our control, including:

  • Natural disasters, severe weather, or public emergencies.

  • Transportation bottlenecks or courier partner issues.

  • High seasonal holiday demands.

10. Contact Us

If you have any questions regarding your shipment, feel free to reach out to our support team:

  • 📧 Email: support@flavofbr.com

  • 📞 Phone: +91-8340300399