Refund Policy

Refund Policy

This policy works alongside our Return Policy. Please read that first to understand when a replacement or refund applies.

When Refunds Apply

Refunds (in place of a replacement) are issued only when your order arrived damaged, incorrect, or spoiled, and a replacement isn't possible or preferred by you.

Payment Methods

We accept both Cash on Delivery (COD) and prepaid payments (UPI/cards).

• Prepaid orders: approved refunds are credited back to your original payment method within 5-7 business days of approval.
• COD orders: approved refunds are processed via UPI/bank transfer within 5-7 business days — we'll collect your payment details after approving the claim.

Order Cancellations

Since orders are prepared fresh, cancellations are only possible before your order enters preparation. Contact us as soon as possible after placing your order if you need to cancel — once preparation has begun, we're unable to cancel or refund.

How to Request a Refund

Contact us via our Contact page with your order number and details. We aim to review every request within 24-48 hours.